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Follow-Up Projects
Management integration
sets training programs from Performance Strategies, Inc. distinctly
apart. All three levels of your sales and marketing organization are provided with the
reports and tools needed to continue improving sales performance:
- Sales Professionals—are provided with projects that put their
new knowledge into action, gather hard data on your market and test
best practices
- Sales Managers—become the center of sales performance improvement,
empowered with sales meeting agendas that direct the discussion
of projects, identify best practices and ensure that those best practices are used and improved.
- Upper Management—is provided with executive summaries from
every report and project assignment developed by PSI. Hard facts, collected
by your own sales team are boiled down into big-picture overviews and
actionable suggestions.
Follow-Up Project Benefits
SBPL is designed to be the start of a performance-improvement process,
rather than a one-time event. Optional follow-up projects, tailored
to the needs of your sales organization:
- Reinforce lessons learned from the seminar by guiding
the roll-out of the processes and techniques taught.
- Strengthen the role of sales managers by providing projects
and sales meeting agendas that equip them to be involved and to
drive your sales improvement process.
- Provide additional sales-training content that makes
sales meetings more effective training opportunities.
- Provide a system for identifying best practices, refining
them and motivating the entire sales team to use them.
Follow-Up Project Components
Typical follow-up projects include:
- An audio program (on audio cassette or CD) that reinforces
a critical aspect of the training and addresses a challenge being
faced by your sales team. These programs can turn drive-time into
productive learning experiences.
- Written review and market intelligence tracking that
turns new knowledge into performance-improving habits while gathering hard facts on your specific prospects. This means that what
is being learned about your target market is being tracked and
analyzed, rather than walking out the door with every sales person
who leaves. For an example written project, that will open as
a pdf document, click here.
- Trainers guide for sales managers to use when leading
discussions that identify and track, best practices and market
intelligence. This improves the effectiveness of sales meetings
so that sales professionals leave with actionable plans and your
company gains meaningful and organized information on your market.
- Templates for organizing and analyzing your market intelligence.
This can be paper-based, designed for a database or integrated
into a Web site. PSI also works with our clients to ensure that
the market intelligence brought in by our follow-up projects can
most effectively be entered into whatever lead-tracking or customer
relationship management (CRM) software that a client organization
may be using.
The number of follow-up projects developed depend on your specific
needs. PSI will consult with you to determine how best to achieve
the sales results that you want.
Coaching
For thirty days following your seminar, PSI is available by phone or email to work personally with you
and your sales professionals. You can talk through specific challenges,
develop more effective responses to objections or discuss how to better
identify and reinforce best practices.
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Click the underlined text below for more information on:
Follow-Up Project Benefits
- Tracks knowledge retention—A section of each project
tests for knowledge taught in the seminar. This determines whether
the knowledge being taught is actually being retained.
- Enhances compliance with a more effective approach to selling—Completing
monthly projects requires your sales professionals to use the
techniques and processes taught in the seminar. This ensures that
the knowledge being taught is actually being used.
- Gathers market intelligence on actual prospects—Projects
typically require your sales professionals to track and analyze
how real prospects are responding to them. This provides hard
data on your market and the effectiveness of your approach to
selling.
- Drives more informed decisions—Data gathered during the
projects will be compiled, tracked and used to better inform management
decision makers. This is facilitated by using PSI-provided templates
for mining critical knowledge from raw data. For example: competitor
strengths and weaknesses, top concerns expressed by prospects
or common objections.
- Identifies and reinforces best practices—Projects
require sales professionals to track and analyze their selling
techniques and processes. This information then drives sales
meetings, conducted by your sales managers following written
guidelines provided by PSI.
- Integrates your sales managers as central to sales performance
improvement—PSI provides the projects and structure
that help sales managers lead frank discussions of actual experiences.
Your sales team learns what the best practices are and how to
implement them. What was put in motion by a PSI seminar becomes
a repeatable process for continual improvement that is conducted
and managed by your own people.
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